Cigna Programs & Helpful Resources
Lifestyle Management Programs – Support for Tobacco Cessation, Stress Management and Weight Management. Individuals can engage via phone for one-on-one coaching experience, and/or online to learn at their own convenience. Telephonic coaching provides convenient evening and weekend hours and each enrollee will receive a program workbook and toolkit. Call 1-855-246-1873.
24 Hour Health Information Line – Confidential and convenient telephonic access to a registered nurse 24/7 to help determine the most appropriate steps for care, assist in navigation through the health care system. Call 1-800-Cigna24
MyCigna.com and Mobile App – Find doctors and medical services. See cost estimates for procedures and compare the quality of care ratings for doctors and hospitals. Manage and track claims. Print and view your medical id card.
Health Matters – Our health engagement platform that offers personalized support that will meet you where you are, so we can help you get to where you want to be. You can connect to the information, tools and inspiration you need to take charge of your health. Log into myCigna.com and click the “My Health” tab.
Chronic Condition Support – Connect with a dedicated health advocate to create a personal care plan to manage a chronic health condition and provide holistic support. Call 1-855-246-1873.
Cancer Support Program – This program helps individuals and their families who are touched by cancer. We offer information, assistance and care support for the entire experience – from diagnosis to treatment to remission. Call 1-800-Cigna24
TheraCare – Supports people taking specialty medication by helping them understand and manage their condition, medications and side effects. Call 1-800-633-6521
CoachRx – Provides personalized support for medication adherence. With the help of CoachRx, each person can find the approach that works for them. Call 1-800-835-8981
Preventive Care - Checkups, immunizations and screenings are an important part of staying healthy. They can help detect or prevent serious diseases and keep you in tip-top shape. Your primary care physician can help you coordinate what tests are right for you based on your age, gender and family history. In Network Preventive Care services are covered at 100%.
Emergency vs Urgent Care - If you need medical attention, but it’s not too serious or life threatening, you may not want to waste your time and money in an ER. An urgent care center provides quality care like an ER, but can save you hundreds of dollars. Average Emergency Room cost $1,553 vs Average urgent care center cost $135.
Convenience Care – Need to see your doctor but can’t get an appointment? Try going to a convenience care clinic. You’ll get quick access to quality and cost-effective medical care. A convenience care clinician can treat you for sinus infections, rashes, ear aches, minor burns and other routine medical conditions. You can find convenience care clinics in some grocery stores, pharmacies and other retail stores. To quickly find one in your area, log in to your mycigna.com mobile app. There is a $40 copay at the convenience care clinic.
Cigna Network Laboratories - If you need blood work done, you may go to the lab associated with your doctor’s office. If you’re at a hospital and need a pathology test, they may send you to the lab that’s right onsite. But did you know that if you go to a national lab such as Quest Diagnostics® or Laboratory Corporation of America® (LabCorp), you can save up to 75% and still get the same quality service? Even though other labs may be part of the Cigna network, you’ll get even bigger savings when you go Quest and LabCorp for your lab work.